Return & Exchange

At www.vednidhi.com, we are committed to ensuring your satisfaction with our organic products. Please read our Return and Exchange Policy carefully to understand the terms and conditions for returning or exchanging products.

Return Policy:

No Seal Broken Products Return Policy:

• Products must be returned in their original packaging with the seal intact.
• We do not accept returns for products with broken or tampered seals, as this ensures the authenticity and quality of our organic goods.

Return Eligibility:

• Returns are only accepted within 5 working days from the date of product delivery.
• To initiate a return, customers must contact our customer support team within the stipulated time frame.

Return Process:

• Contact our customer support team via [email/phone] within 5 working days of receiving the product.
• Provide the order number, product details, and a brief reason for the return.
• Our customer support team will guide you through the return process.

Inspection and Approval:

• Upon receiving the returned product, our team will inspect it for adherence to our return policy.
• Approved returns will be eligible for a refund through the original payment method.

Exchange Policy:

Eligibility for Exchange:

• Exchanges are allowed within 5 working days from the date of product delivery.
• Customers must contact our customer support team to initiate an exchange request.

Exchange Process:

• Contact our customer support team via email or customer care number within the specified time frame.
• Provide the order number, product details, and the reason for the exchange.
• Our customer support team will guide you through the exchange process.

Product Condition:

• The product must be in its original packaging and unused for an exchange to be approved.
• Exchanges are subject to product availability.

Shipping for Exchange:

• Customers are responsible for the return shipping of the product for exchange.
• The exchanged product will be shipped to the customer at no additional cost.

Important Note:

• We reserve the right to reject returns or exchanges that do not meet the specified conditions.
• Refunds for approved returns will be processed within [30] days after receiving the returned product.

For any further inquiries or assistance, please contact our customer support team at care@vednidhi.com or customer support team at  +91-999-000-4627

Thank you for choosing www.vednidhi.com  for your organic product needs.